Getting Started
What is SynCulture and what do you do? π₯ Popular
SynCulture is a retail architecture studio that helps cult CPG brands launch and scale in club retail channels like Costco, Sam's Club, and BJ's Wholesale.
Unlike traditional brokers, we take a holistic approachβfrom strategic positioning to buyer introductions to roadshow execution. We act as your dedicated partner, not just a middleman.
Our services include market analysis, buyer relationship management, packaging consultation, demo coordination, and ongoing account support.
Is my brand ready for Costco?
Key readiness indicators include:
- $5M+ annual revenue (proves market demand)
- Strong velocity in existing retail channels
- Production capacity to scale 10x quickly
- 40%+ gross margins (club economics require it)
- Differentiated positioning in your category
Take our 2-minute Readiness Quiz for a personalized assessment with AI-powered recommendations.
What makes SynCulture different from other brokers?
Three key differentiators:
- Selective partnerships: We take fewer clients and go deeper on strategy
- Insider expertise: Our team includes former Costco buyers
- AI-powered portal: Real-time visibility into every region and stage
We're retail architects, not order takers. We build the infrastructure for your club success.
Costco Process
How does the Costco buying process work? π₯ Popular
Costco has regional buyers who make independent purchasing decisions. The typical journey:
- Pitch & samples: Submit to regional buyer
- Buyer review: 4-8 weeks evaluation
- Roadshow/test: In-warehouse demo (if approved)
- Performance review: Velocity tracked closely
- Expansion: More regions or national rollout
Each region operates semi-autonomously, which is why regional strategy matters so much.
What is a roadshow and do I need one?
A roadshow is an in-store demonstration where your brand samples products directly to Costco members. Key facts:
- Often required for new vendors
- Typically runs 2-4 consecutive weekends
- Critical for driving trial and proving velocity
- We handle all logisticsβstaffing, scheduling, reporting
Roadshows are your chance to convert curious shoppers into loyal buyers. Our data shows well-executed demos increase conversion by 340%.
How many Costco regions are there?
Costco US has 8 main regions:
- Los Angeles (LA)
- San Francisco Bay Area (SF)
- Northwest (NW) - Seattle, Portland
- Southwest (SW) - Arizona, Nevada
- Midwest (MW) - Chicago hub
- Texas (TX)
- Southeast (SE) - Florida, Georgia
- Northeast (NE) - NYC, Boston
Each has its own buyer and makes independent decisions. Our Coverage Map in the portal tracks your status across all regions.
Pricing & Margins
How does SynCulture pricing work?
We offer four service suites:
- Suite 1 (Strategy): Readiness assessment and roadmap
- Suite 2 (Launch): Full launch for one region
- Suite 3 (Scale): Multi-region expansion
- Suite 4 (Enterprise): National rollout with dedicated team
Pricing is customized based on your category, current stage, and goals. Contact us for a personalized quote.
What margins do I need for Costco? π₯ Popular
Key margin facts:
- Costco caps their markup at 14-15%
- You need at least 40% gross margin to make club work
- Factor in demos, freight, and slotting costs
- Volume makes up for lower per-unit margin
Use our Club Economics Calculator to model your specific scenario with AI-powered projections.
Timeline
How long does it take to get into Costco?
Realistic timelines:
- Regional placement: 6-12 months from first pitch
- National distribution: 18-24 months of proven performance
- Some categories move faster, especially if there's a gap in the assortment
Patience is key. Club retail rewards brands that prove velocity over time.
What's the typical journey from start to national?
A typical 24-month journey:
- Month 1-2: Discovery & architecture planning
- Month 3-4: Buyer introductions & samples
- Month 5-6: Regional launch (1-2 regions)
- Month 7-12: Roadshows & performance tracking
- Year 2: Multi-region expansion
- Year 2+: National scale with proven velocity
Our AI tracks your progress against benchmarks and predicts expansion timing.
Still have questions?
Our AI assistant is available 24/7, or schedule a call with our team