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Getting Started

What is SynCulture and what do you do? πŸ”₯ Popular

SynCulture is a retail architecture studio that helps cult CPG brands launch and scale in club retail channels like Costco, Sam's Club, and BJ's Wholesale.

Unlike traditional brokers, we take a holistic approachβ€”from strategic positioning to buyer introductions to roadshow execution. We act as your dedicated partner, not just a middleman.

Our services include market analysis, buyer relationship management, packaging consultation, demo coordination, and ongoing account support.

Is my brand ready for Costco?

Key readiness indicators include:

  • $5M+ annual revenue (proves market demand)
  • Strong velocity in existing retail channels
  • Production capacity to scale 10x quickly
  • 40%+ gross margins (club economics require it)
  • Differentiated positioning in your category

Take our 2-minute Readiness Quiz for a personalized assessment with AI-powered recommendations.

What makes SynCulture different from other brokers?

Three key differentiators:

  • Selective partnerships: We take fewer clients and go deeper on strategy
  • Insider expertise: Our team includes former Costco buyers
  • AI-powered portal: Real-time visibility into every region and stage

We're retail architects, not order takers. We build the infrastructure for your club success.

Costco Process

How does the Costco buying process work? πŸ”₯ Popular

Costco has regional buyers who make independent purchasing decisions. The typical journey:

  • Pitch & samples: Submit to regional buyer
  • Buyer review: 4-8 weeks evaluation
  • Roadshow/test: In-warehouse demo (if approved)
  • Performance review: Velocity tracked closely
  • Expansion: More regions or national rollout

Each region operates semi-autonomously, which is why regional strategy matters so much.

What is a roadshow and do I need one?

A roadshow is an in-store demonstration where your brand samples products directly to Costco members. Key facts:

  • Often required for new vendors
  • Typically runs 2-4 consecutive weekends
  • Critical for driving trial and proving velocity
  • We handle all logisticsβ€”staffing, scheduling, reporting

Roadshows are your chance to convert curious shoppers into loyal buyers. Our data shows well-executed demos increase conversion by 340%.

How many Costco regions are there?

Costco US has 8 main regions:

  • Los Angeles (LA)
  • San Francisco Bay Area (SF)
  • Northwest (NW) - Seattle, Portland
  • Southwest (SW) - Arizona, Nevada
  • Midwest (MW) - Chicago hub
  • Texas (TX)
  • Southeast (SE) - Florida, Georgia
  • Northeast (NE) - NYC, Boston

Each has its own buyer and makes independent decisions. Our Coverage Map in the portal tracks your status across all regions.

Pricing & Margins

How does SynCulture pricing work?

We offer four service suites:

  • Suite 1 (Strategy): Readiness assessment and roadmap
  • Suite 2 (Launch): Full launch for one region
  • Suite 3 (Scale): Multi-region expansion
  • Suite 4 (Enterprise): National rollout with dedicated team

Pricing is customized based on your category, current stage, and goals. Contact us for a personalized quote.

What margins do I need for Costco? πŸ”₯ Popular

Key margin facts:

  • Costco caps their markup at 14-15%
  • You need at least 40% gross margin to make club work
  • Factor in demos, freight, and slotting costs
  • Volume makes up for lower per-unit margin

Use our Club Economics Calculator to model your specific scenario with AI-powered projections.

Timeline

How long does it take to get into Costco?

Realistic timelines:

  • Regional placement: 6-12 months from first pitch
  • National distribution: 18-24 months of proven performance
  • Some categories move faster, especially if there's a gap in the assortment

Patience is key. Club retail rewards brands that prove velocity over time.

What's the typical journey from start to national?

A typical 24-month journey:

  • Month 1-2: Discovery & architecture planning
  • Month 3-4: Buyer introductions & samples
  • Month 5-6: Regional launch (1-2 regions)
  • Month 7-12: Roadshows & performance tracking
  • Year 2: Multi-region expansion
  • Year 2+: National scale with proven velocity

Our AI tracks your progress against benchmarks and predicts expansion timing.

Still have questions?

Our AI assistant is available 24/7, or schedule a call with our team

Take Readiness Quiz
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SynCulture AI

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Hey there! πŸ‘‹ I'm your club retail expert. I've been trained on thousands of successful Costco launches.

Ask me anything about margins, timelines, roadshows, or strategy. I'm here to help!